Privacy Policy

Last updated: 15 January 2026

This Privacy Policy explains how UK Garage Doors Limited, trading as Garage Door Company Grantham (“GDCG”, “we”, “us”, or “our”), collects, uses, and protects your personal information when you use our website (gdcg.co.uk) and services.

Contact Details: Garage Door Company Grantham Unit 9, Priest Court, Springfield Business Park Grantham, Lincolnshire NG31 7FZ Email: info@gdcg.co.uk Phone: 01476 833131

Information We Collect

When you interact with us, we may collect:

• Contact information — your name, email address, phone number, and postal address
• Enquiry details — information about your project or requirements that you share with us
• Technical data — IP address, browser type, device information, and how you use our website
• Communication records — records of correspondence and calls with us

How We Use Your Information

We use your information to:

• Respond to enquiries — when you contact us, we’ll use your details to respond and discuss your requirements
• Provide quotes and services — to prepare quotations, arrange site surveys, and deliver our products and services
• Send marketing communications — with your consent, we may send you information about our products, services, and special offers by email. You can unsubscribe at any time using the link in our emails or by contacting us
• Improve our website — to understand how visitors use our site and make improvements
• Meet legal obligations — to comply with applicable laws and regulations

Marketing Communications

When you enquire with us, we may add you to our marketing mailing list to keep you informed about our services, products, and offers. You can opt out at any time by:

• Clicking the unsubscribe link in any marketing email
• Emailing us at info@gdcg.co.uk
• Calling us on 01476 833131

We will never send you marketing communications without a lawful basis to do so.

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties. Your data is used solely for the purposes described in this policy.

Third-Party Services

We use trusted third-party services to help operate our business and website. These services may process your data on our behalf:

Google Services

We use various Google services including:

• Google Ads — to show you relevant advertisements and measure the effectiveness of our marketing campaigns. Google may use cookies to serve ads based on your prior visits to our website.
• Google Analytics — to understand how visitors use our website and improve your experience
• Google Tag Manager — to manage website tracking and analytics

For more information, see Google’s Privacy Policy.

Cookie Management (CookieYes)

We use CookieYes to manage cookie consent on our website. This allows you to control which cookies are used and helps us comply with privacy regulations. You can adjust your cookie preferences at any time using the cookie settings on our website.

Zoho Services

We use Zoho applications for:

• Customer relationship management — managing enquiries and customer communications
• Email services — sending and receiving business communications
• Business operations — invoicing and project management

Zoho processes data in accordance with their Privacy Policy.

Other Service Providers

We may also use other third-party services for:

• Website hosting and content delivery
• Form handling and lead capture
• Payment processing

All third-party providers are required to protect your data and only use it for the specific services they provide to us.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Show you relevant content and advertisements

You can manage your cookie preferences through the cookie banner when you first visit our site, or through your browser settings. For more details, please see our Cookie Policy.

Data Retention

We keep your personal information for as long as necessary to:

• Provide you with our services
• Maintain records required by law
• Resolve disputes and enforce agreements

Enquiry data is typically retained for up to 2 years unless you become a customer, in which case we retain records for 6 years after our last interaction as required for tax and legal purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request deletion of your personal data (subject to legal requirements)
• Object — object to processing of your data for marketing purposes
• Portability — receive your data in a portable format
• Withdraw consent — withdraw consent where we rely on it for processing

To exercise any of these rights, contact us at info@gdcg.co.uk.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Garage Door Company Grantham Unit 9, Priest Court, Springfield Business Park Grantham, Lincolnshire NG31 7FZ Email: info@gdcg.co.uk Phone: 01476 833131

If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.